Privacy Policy

Effective date: August 2026

Area's Best Carpet ("we," "us," "our") provides carpet, tile, rug, and upholstery cleaning and related services to customers in Bay City, Michigan and the surrounding Tri-Cities area. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you request a quote, book an appointment, chat with us, or otherwise contact us through our website, phone, or forms, we may collect: your name, phone number, email address, service address, and details about the service you're requesting (such as room counts, square footage, or the type of issue you'd like addressed).

How We Use Your Information

We use the information you provide to:

• Provide the cleaning or restoration services you request
• Schedule and confirm appointments
• Prepare quotes and estimates
• Send service-related communications, such as appointment reminders, arrival updates, and follow-ups about completed work

Text Messaging (SMS)

How We Share Information

We do not sell your personal information. We may share limited information with service providers who act on our behalf to help us run our business — for example, scheduling software, payment processors, or communication platforms we use to reach you. These providers are only given the information needed to perform their function for us.

Data Retention

We retain customer information for as long as needed to provide our services, maintain accurate business and service records, and meet any legal or accounting obligations. When information is no longer needed for these purposes, we take reasonable steps to remove it.

Requesting Deletion

You may request that we delete your personal information at any time by emailing us at areasbest@areasbestcarpet.com or calling 989-892-3021. We will honor deletion requests except where we're required to retain certain records by law or for legitimate business purposes, such as completing an in-progress service.

Children's Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent revision.

Contact Us

This document is provided for general information and is not legal advice.